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Bredon Hill Country Delivery Details

CHRISTMAS POSTING 2024
All orders placed before 1pm on Friday 20th December 2024 will be delivered in time for Christmas Day.
We will still despatch parcels up to the 24th December as usual but these will not be guaranteed delivery for Christmas Day.
For Click and Collect orders from our shop, we close at 4pm December 24th 2024.


DELIVERY & RETURNS

1) Any non sale items are returnable within 30 days from delivery, for refund or exchange.The items should only be tried on and not worn, with tags andlabels still attached and in original packaging. An inspection will be made by Bredon Hill Country, and items that are deemed worn or not new will be returned to sender, with out exchange or refund. It is recommended that items being returned, should be sent back to Bredon Hill Country via a trackable service, such as a courier or signed for delivery as Bredon Hill Country will not be held responsible for lost in transit parcels. Once the parcel has been received at Bredon Hill Country, a refund will then be issued, or an exchange will be sent out as required. The customer is responsible for any returnable postage costs.

2) Sale items purchased are returnable within 30 days from delivery, for exchange or credit note. The items should only be tried on and not worn, with tags and labels still attached, and in original packaging. An inspection will be made by Bredon Hill Country, and items that are deemed worn or not new will be returned to sender, with out exchange or refund. Please be aware some Sale items may not be in original packaging and the packaging may have defects.

3) Return postage for unwanted items, is not refundable.

4) Return postage maybe refundable upon return of faulty goods, but no further compensation is available. We will endeavour to replace, or repair your faulty goods as soon as possible.

5) In the event of an order delivery error on the part of Bredon Hill Country, return postage will be paid for, or alternatively a courier will be assigned by Bredon Hill Country to collect the item. Once the item has been returned, a refund or exchange will be processed.

6) When postage is charged / or shown at next day delivery, should the shop be closed ie on a bank holiday, or as advertised, the next working day will be used as the day that the delivery is sent out.

All returns should be sent to: Bredon Hill Country, Cheltenham Road, Ashton under Hill, Evesham, Worcestershire, WR11 7QT

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