To improve your shopping experience today and in the future, this site uses cookies.
I Accept Cookies

Bredon Hill Country Privacy Policy & Cookies

Privacy Policy

Bredon Hill Country values your privacy and the information set out below explains what data we collect, why we collect it and how we use your details.

Please remember that you can access our website home page and browse our site without disclosing any personal data. If you would like to purchase but not disclose any personal data over our website please telephone us using the contact details on our Contact Us page, where a member of the team will be glad to place your order over the phone.

When you place your order on our website we will ask you to register by providing your name and full address details (and delivery address if different to your billing address), contact telephone number and e-mail address. Whilst it is not imperative to register with us to place an order, it helps us if we need to track your order.

This information will be securely stored – it is only accessible to you via your username and password. You should keep you username and password secure at all times as they will help you retrieve your details and make ordering quick and easy.

How do we use the information you give us?

We use the information you provide us:

To administer your account. We may need to disclose your details to a third party service provider for the purposes of processing your order.
To let you know via email, post or phone about new products or offers that may be of interest to you.

Customer consent

By using bredonhillcountry.co.uk you consent to the information you provide being used for any of the above purposes, except where you have decided to opt out of receiving our newsletter during the registration process.

Cookies

In common with other websites we use “cookies”. These are small files that our website puts on your hard drive so that it can remember information about you at a later date. Our on-line ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket.

We use cookies, for example, to:

  • Ensure that items placed in your shopping bag and orders are processed correctly.
  • To identify you as you travel around our site.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services offer.
  • No recognisable personal information is stored in the cookie that can link it back to an individual. You can use your own internet browser to control the use of cookies on you computer and can enable or disable them at any time.

Feedback

If you have any comments, queries or complaints in relation to our privacy policy you can find all our contact details on our Contact Us page.

Security

We take your online security seriously and protect the information you provide us by:

  • Placing your order through an advanced secure server which encrypts all the information you input before it is sent to us.
  • Encrypting credit card numbers both before an order is processed and when stored on the database.
  • Complying with the standards, procedures and requirements laid down by the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Bredon Hill Country :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Bredon Hill Country uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Bredon Hill Country website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Bredon Hill Country do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01386 881688 or via our contact us page link at the top of the page.