Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in our shop. Simply order your items online, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!
- Add your chosen items to your basket
Use our website to browse our clothing and footwear with stock availability. When you find the item or items you would like, simply add it to your basket like you usually would.
- Checkout using Click & Collect
Scroll down and choose Click & Collect as your delivery method. Complete the rest of our standard checkout steps.
- Collect your items
We will contact you with 1-2 days to advise your order is ready to collect from the shop.
Frequently Asked Questions
When can I collect my order?
We will normally have your item ready to collect within 24 hours.
How will I know when my order is ready?
For every order we will send you an e-mail to let you know when your order is ready to collect.
What do I need to collect my order?
Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), or proof of address.
We will hold your order in store for 10 days, if you have any problems with getting to the shop to collect your order please feel free to contact us and we will happily extend this time where possible.
Can Someone Else Collect My Order?
Please contact the shop and we will do our best to accommodate any changes relating to collection.
How do I cancel/change my order?
If you wish to cancel your order or make any changes please contact the shop directly, on Tel 01386 881688. Please note, full refunds will be made via the original transaction.
How do I return my order?
Our normal returns policy applies to all Click & Collect orders, for more information see ourreturns policy. You can also return directly to the shop.